CONNECTDIALBuilt around conversations
A caller needs a clear route to the right person. An agent needs practical controls and context. A supervisor needs a useful view of what is happening. ConnectDial brings these needs together in a shared workspace.
About ConnectDial
ConnectDial brings call-center workflows into one place, helping teams organize conversations, support agents, and understand their calling activity.
A workspace connected to your phone system
The application provides account access, agent workflows, and reporting screens. Live calling, routing, campaigns, and call records depend on connecting a compatible PBX and the required data sources.
A setup that fits your team
Start with your extensions, queues, business hours, and the customer journeys you want to support. Then configure the relevant PBX features and access permissions before using them with live callers.
Talk to us
Contact the ConnectDial team to discuss your calling workflow, deployment, or account. Our published contact details are listed below.
Let’s talk about your next connection.
Get help with your calling workflow, setup, or ConnectDial account.