CONNECTDIALAccounts and access
Provide accurate account information and use only accounts and permissions you are authorized to use. Protect your password and any authentication codes. Tell us promptly if you suspect unauthorized access.
Acceptable use
Use the service lawfully. Do not use it for fraud, harassment, unlawful surveillance, unauthorized access, spam, or interference with other systems. Do not attempt to bypass access controls or use another person’s credentials.
Phone-system dependencies
Live calling and PBX features depend on your configured phone system, extensions, connectivity, reporting sources, and any telecommunications provider. An account or a feature information page does not by itself enable those integrations. Availability and supported functions vary by deployment.
Calls, monitoring, and recordings
Your organization is responsible for ensuring it has the necessary rights and lawful basis for the calls it places and the information it processes. Provide required notices, obtain consent where necessary, and set appropriate access and retention rules for monitoring and recording.
Charges and service commitments
Any agreed subscription, setup, support, or service commitments are set out in the applicable written agreement or order. Telecommunications and external forwarding charges may be payable to your provider. These information pages do not create a service-level guarantee.
Information and service changes
We may update the website and application. Descriptions on the website are general information; confirm the supported configuration before relying on a feature for a particular deployment. Do not rely on ConnectDial as your only means of contacting emergency services.
Suspension and ending use
Access may be restricted to address misuse, security incidents, or legal requirements. You may stop using the service and contact us about account closure. Any separate agreement and applicable legal obligations determine the handling of outstanding charges and retained information.
Privacy and questions
Read the Privacy policy for information about personal data. Contact contact@connectdial.com with questions about these terms. Any rights that cannot lawfully be excluded remain unaffected.